Cookie Policy

Cookie Policy

This text provides information about the types of cookies used on our website, their purposes, and how these cookies can be managed, adjusted, or deleted.

You can visit our website without providing any personal information and obtain information about our treatments and services to meet your needs. Cookies are used to collect information about site usage and for improvement purposes during visits. Our goal is to provide ease of use and further enhance the functionality of our website for users.

What are Cookies?

A cookie is a small text file that is stored on your computer or mobile device via your browser when you visit a website. Cookies enable personalized pages to be provided, tailored to your personal needs, and contribute to more efficient operation of a site. They contain information only about your browsing history on the internet and do not collect any information from files stored on your computer or mobile device.

Types of Cookies and Purposes

There are two types of cookies based on validity periods: Persistent Cookies and Session Cookies. Session cookies are created when you visit a website and are valid only until you close your browser. Persistent cookies are created when you visit a website and remain on your device until they are deleted or expire. Persistent cookies are used for operations such as providing a personalized experience in line with your settings.

The types and purposes of cookies are explained below:

Essential Cookies: These are necessary for the proper functioning of our website. For example, they are used for authentication and to ensure that information about your current session is not lost. These cookies are used for purposes such as security and authentication and are not used for any marketing purposes. We do not use essential cookies on our website.

Functionality-Related Cookies: These enable the website to remember user preferences. For example, they remember the visitor’s language preference or text font size selection. Disabling these cookies may prevent you from using certain personalized features and remembering your preferences.

Performance and Analysis Cookies: These cookies help in improving our website. They gather information about visitors’ use of the site, monitor whether the site is functioning correctly, and identify any errors encountered.

Targeting and Advertising Cookies: These cookies are used to promote products and services on our website or on external platforms, show personalized advertisements in collaboration with our partners, and measure the effectiveness of advertising campaigns.

How are Cookies Collected?

Data is collected through browsers on the devices you access. This information is device-specific. Users can delete collected data and disable access at any time.

Our Privacy Policy

Your privacy is important to us, and safeguarding your privacy and security rights is our fundamental principle. Necessary measures have been taken to protect the privacy of our customers’ personal information through our bank’s systems and internet infrastructure.

You can control Cookies

You can delete existing cookies on your computer and prevent cookies from being saved/placed on your internet browser.
Internet browsers are typically set to accept cookies automatically. Since cookie management varies from browser to browser, you can find detailed information by checking the browser’s or application’s help menu.

How to Control Cookies?

“Google Chrome -> Settings -> Advanced -> Privacy and Security -> Site Settings -> Cookies and Site Data -> Allow sites to save and read cookie data”
Many browsers allow you to:
View saved cookies and delete selected ones
Block third-party cookies
Block cookies from specific sites
Block all cookies
Delete all cookies when you close your browser
If you choose to delete cookies, your preferences on the respective website will be deleted.

To control cookies on your mobile device:

On Apple Devices;
Navigate to “Settings -> Safari -> Clear History and Website Data” to clear your browsing history and cookies.
To clear cookies and keep your history, follow “Settings -> Safari -> Advanced -> Website Data -> Remove All Website Data”.
If you do not want your browsing history data to be kept while visiting sites, activate private browsing by following “Safari -> Private -> Done”.
You can block cookies by following “Settings -> Safari -> Block All Cookies”. However, some websites and features may not function properly when cookies are blocked.

On Android Devices;
In the Chrome app, go to “Settings -> Privacy -> Clear browsing data -> Cookies, media licenses, and site data -> Clear data” to clear your cookies.
In the Chrome app, go to “Settings -> Site settings -> Cookies” to allow or block cookies.